Please note our return policy for all new sealed products (including Blackmagic Design cameras) are shipped new with the original factory seals/wrap. Removal of the seal and opening of the box will incur a 15% restocking fee, further signs of product use or missing/removed packaging, parts or accessories could lead to increased restocking fees or refund deductions. Shipping charges are non-refundable. If you would like to test, demo or rent products, please contact us to discuss in advance. We look forward to assisting you!